Communication with Stakeholders
The JSP Group recognizes the importance of building mutual trust through dialogue with all stakeholders, including customers.
We strive to understand the issues facing the company based on the opinions and evaluations received through engagement with customers, business partners, shareholders and investors, dialogue with local communities and governments and communication with employees and job applicants.
Through various media we disclose sufficient information to all stakeholders at an appropriate time by providing shareholder/investor information and various news releases. Through communication with a wide range of stakeholders we aim to be a company that is trusted by society.
| Stakeholders | Objective | Actions | Frequency |
|---|---|---|---|
| Customers | To build long-term relationships with our customers by listening to their opinions and providing products and services that meet their needs. | Direct support through product sales | Daily |
| Inquiries | As needed | ||
| Customer satisfaction survey based on ISO9001 | 1/year | ||
| Suppliers | To promote sustainable procurement through our business partners. | Direct support through product purchasing | Daily |
| Inquiries | As needed | Shareholders & Investors | To enhance our corporate value through sustainable growth by disclosing fair information to meet the expectations of our shareholders and investors. | General Meeting of Shareholders | 1/year |
| Inquiries | As needed | ||
| Financial Results Briefing | 2/year | ||
| IR individual coverage | As needed | ||
| Information disclosure in accordance with laws, regulations and stock exchange rules | As needed | ||
| Reports for shareholder communication | 2/year | ||
| Information provision on the website and publication of various reports | As needed | Community & Government | To interact with the local community and contribute to the development of the region through participation in local events and community involvement. | Various community contribution activities | As needed |
| Factory tours | As needed | ||
| Participation in community events | As needed | Employees | To develop human resources and create a work environment in which each employee can demonstrate their full potential. To maintain the health of our employees and respect their diversity. | Training by job level | As needed |
| Interviews for objective management | 2/year | ||
| Company newsletter | 4/year | ||
| Intranet operation | Daily | ||
| Whistleblowing | As needed | ||
| Briefings on personnel-related systems, including salaries and bonuses, and meetings to exchange opinions | 1/year | ||
| Health and Safety Committee | 1/month | ||
| Head Office Health Committee | 1/month | Job Seekers | To secure excellent human resources, achieve sustainable growth, and increase corporate value by disclosing information and holding information sessions for those who wish to join our company. | Information provision on the website | As needed |
| Company information sessions and recruitment guidance | As needed |